Privacy Policy

Effective Date: July 7, 2025

1. Introduction

This Privacy Policy explains how Accountable ("we," "us," or "our") collects, uses, and shares your information when you use our mobile application, website (stopdrinkingapp.com), and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy and our Terms of Service. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Services to you:

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage data related to your alcohol consumption tracking
  • Device information
  • Profile information (username, optional profile picture/avatar)
  • User-generated content in social features and forums
  • Communications with other users through our Services
  • Support requests and correspondence
  • Payment information (processed by our payment processors)

Usage Data

We may also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

4. Use of Data

Accountable App uses the collected data for various purposes:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent and address technical issues

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Accountable App
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users of the Services or the public
  • Protect against legal liability

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

9. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information, we will immediately delete this from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Communications and Marketing

When you register for an Accountable account, you will automatically be added to our Newsletter mailing list. We may send you:

  • Service-related communications (updates, security alerts, etc.)
  • Promotional content about our products and services
  • Content related to sobriety, alcohol reduction, and wellness
  • Surveys and feedback requests

Opting Out

You have the option to opt out of marketing communications at any time by:

  • Using the unsubscribe link provided in the footer of each email
  • Adjusting your notification preferences in the app settings
  • Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, you will still receive essential service-related communications, such as those concerning your account, privacy, or security updates.

12. User-Generated Content and Social Features

Our Services may include social features, such as forums, messaging, and other interactive tools that allow you to share and post content publicly or with other users.

Forum and Social Content

When you use our social features, such as forums or community areas, you should be aware that any information you share is visible to other users. You should only provide information that you are comfortable being publicly viewable. Once you disclose information in these areas, it may remain accessible indefinitely.

Content Ownership

You retain ownership of any content you submit, post, or display through our social features. By providing content, you grant us a non-exclusive, royalty-free, worldwide license to use, store, display, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Services.

Content Moderation

We reserve the right to review, screen, delete, or edit any content that in our sole judgment violates our terms or may be offensive, illegal, or violate the rights of any person. We do not regularly review posted content but may do so at any time at our discretion.

Communication Controls

You may control certain communications from our Services, such as forum notifications or messages from other users, through your account settings.

13. Data Security and Encryption

We implement a variety of security measures to maintain the safety of your personal information.

Data Storage

Your data is stored and processed on secure servers provided by Supabase, our backend service provider. All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS encryption.

Data at Rest

Your personal information is stored in encrypted format at rest. We implement additional technical safeguards to protect sensitive information, such as your health and tracking data.

Third-Party Service Providers

We may use third-party service providers to help us operate our business and the Services or administer activities on our behalf. These include:

  • Supabase - for secure database and authentication services
  • RevenueCat - for managing in-app subscriptions
  • Sentry - for error tracking, performance monitoring and user feedback
  • PostHog - for product analytics and user behavior tracking

These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

15. Account Management and Data Retention

You can manage your account directly through the app's Settings tab, including the option to permanently delete your account and all associated data. For additional assistance, you may also email us at [email protected].

Account Deactivation

Account deactivation temporarily hides your personal profile from other users and your content, though it remains on our servers. You can reactivate your account by logging back in. This feature may be available through the app settings or by contacting support.

Account Deletion

You can permanently delete your account using the Account Deletion feature in the app's Settings tab. When you delete your account, we will remove your personal information from our active databases within 48 hours, though some information may remain in our backups for a limited period. We may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes or enforce our agreements.

User-Generated Content

Please note that content you have shared through our social features, such as forum posts or messages to other users, may remain even after you delete your account. Your username will be changed to "Deleted User" but the content itself may persist.

16. Region-Specific Privacy Rights

Accountable is committed to complying with applicable privacy and data protection laws across different regions where our users are located.

Data Transparency and Self-Service

We believe in transparency about our data practices. This Privacy Policy outlines what information we collect, how we use it, and how it's protected. We also strive to provide you with direct access to your own information within the app:

  • You can view most of your personal information directly in your account settings
  • You can view and reset your tracking data and progress through the app's settings
  • You can update most of your profile information and preferences within the app
  • You can delete certain content you've created through the app interface
  • You can permanently delete your account and all associated data through the Account Deletion feature in the Settings tab

Global Compliance Approach

Rather than maintaining different privacy standards for users in different regions, we apply core data protection principles across our entire user base, including:

  • Data minimization - we only collect what's necessary for the app to function
  • Purpose limitation - we only use your data for the purposes outlined in this policy
  • Security - we implement appropriate technical measures to protect your data
  • User control - we provide options to manage, export, and delete your data

These principles align with major privacy frameworks including GDPR (European Union), CCPA/CPRA (California), PIPEDA (Canada), and others.

Special Requests

For data requests that cannot be fulfilled through the app's self-service features, or for privacy questions related to your region's specific regulations, you may contact us at [email protected]. We will make commercially reasonable efforts to respond to legitimate requests in accordance with applicable laws.

17. App Store Compliance

Our app is available on the Apple App Store and Google Play Store and complies with their respective policies regarding user privacy and data collection.

Apple App Store

In accordance with Apple's App Store guidelines, we do not collect information from your device for the purpose of identifying you without your explicit consent. Any data collected is used solely for the purpose of providing you with our Services and improving your user experience.

Google Play Store

We comply with Google Play's User Data policy and Developer Distribution Agreement. We only collect information that is reasonably necessary for the functioning of our app as described in this Privacy Policy.

In-App Purchases and Subscriptions

All in-app purchases and subscription management are handled through Apple's App Store, Google Play, and RevenueCat. These platforms collect payment information directly, and we do not have access to your complete payment details.

18. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].